* Flat rate fee $9.95
* All orders will be delivered within 3-5 business days.
* Made to order products will be delivered within 5-7 days.
* We use Australia Post and Courier service.
* Orders that are dispatched by courier will require a signature on receipt. Please ensure that there will be somebody available at the delivery address to provide this.
* Please note that all re-delivery of goods will incur an extra delivery charge should the recipient not be available.
* Timing of delivery is subject to payment authorisation and stock availability.
* We do not deliver on weekends or public holidays.
* Tracking details for your order can be accessed by contacting us through our contact form.
* Triple Scented Diffusers are only shipped within Australia.
* All postage is based on weight.
* Shipping is via Standard Airmail - no insurance.
* If you would like to insure your item please contact me for a quote.
* All orders will be delivered between 4-10 days via Australia Post.
We will only accept the return of products if
- we are notified within 7 days after delivery.
- we accept that you have received a product from us that is different to the one you ordered.
- we accept that the products were damaged or faulty at the time of delivery to you and will replace the products or credit your PayPal account with a full refund.
Please not that it is necessary to notify us in writing within 24 hours of receiving damaged/faulty goods and also provide photographic evidence of the damaged goods.